The 6 Relationships of Highly Effective Organizations
What is it that separates great organizations from average organizations? The simple answer is "relationships or, more specifically, how organizations manage their relationships with their key stakeholders.
The 6 Relationships of Highly Effective Organizations is about managing organizations effectively. Many organizations focus their efforts on managing the variables that are outside of their control of influence. While it is important to recognize that the state of the economy, the value of the dollar, unemployment rates and commodity prices have to be factored into management decisions, it is also important to acknowledge that the organization has little control over these variables. What an organization must do is manage the various variables that they have control over that impact the organization every day. This focus enables the organization to differentiate themselves from competitors.
The 6 Relationships of Highly Effective Organizations is also a book on Risk Management in that it introduces the reader to strategies to identify, assess and prioritize risks that impact the organization and formulate plans to minimize, monitor and control the variables that have a major impact on their organizations. This book focuses on managing the manageable so that the reader is better positioned to manage the unmanageable.
Many organizations focus only inward, and fail to recognize the importance various external stakeholder groups have on their success and in fact, their survival. Then there are the organizations that focus only on some of their internal or external stakeholder groups and fail to recognize how even one ineffective relationship can adversely affect their success. It is important to remember that all organizations are only as strong as their weakest relationship.
Throughout this book I examine the six key relationships that every organization, (whether they are a private sector firm, public institution, or not for profit organization) should focus on. Managing these six relationships can be compared to a juggler keeping six balls in the air at once. If you focused too much on one, chances are you will drop one or more of the other balls and the whole act will fail. With today’s social media, it is easier and more likely that a disgruntled stakeholder will make their concern known to others. Fortunately the reverse is also true. Satisfied stakeholders are also more likely to recommend an organization to others using social media.
The Relationship Centered Model (RCM) has been adopted by winning organizations to examine all of their various key stakeholder groups to ensure the long-term success and effectiveness of the organization.
Book Release, December 2018!
Click to download a draft version of the book.